Vanta Creative (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, thevantacreative.com, or communicate with us via SMS/text messaging.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, and phone number, when you submit a form on our website, request information, or communicate with us.
We may also collect non-personal information automatically, such as IP address, browser type, device information, and pages visited, through cookies, analytics tools, or similar technologies.
2. How We Use Your Information
We use the information we collect to:
Respond to inquiries and consultation requests
Communicate with you about services you request
Send appointment confirmations, reminders, and follow-ups
Provide customer support
Improve our website, services, and user experience
3. SMS/Text Messaging Policy
If you provide your phone number and explicitly opt in to receive SMS messages, Vanta Creative may send you customer care and service-related text messages, including responses to inquiries, consultation updates, appointment reminders, and follow-ups.
Message frequency may vary
Message and data rates may apply
Reply STOP at any time to opt out
Reply HELP for assistance
Consent to receive SMS messages is not a condition of purchase
Carriers are not liable for delayed or undelivered messages
We do not send unsolicited marketing or promotional text messages.
4. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted third-party service providers (such as SMS delivery platforms or website analytics providers) that assist us in operating our business. These providers are contractually obligated to protect your information and use it solely for the services they provide to us.
Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All sharing described in this Privacy Policy excludes mobile opt-in data and consent; this information is used solely to provide the services you request.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You may request access to, correction of, or deletion of your personal information by contacting us using the information below.
You may opt out of SMS communications at any time by replying STOP.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance website functionality and analyze usage. You may control or disable cookies through your browser settings, though some features of the website may not function properly.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a minor has provided us with personal information, please contact us so we can take appropriate action.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Vanta Creative
📧 [email protected]
🌐 https://thevantacreative.com